Elite Back Office Privacy Policy
April 24, 2026
At Yanis Development Group DBA Elite Back Office, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. This Privacy Policy is incorporated into and subject to the Company's Terms of Use, available at https://theelitebackoffice.com/terms-of-service
1. Information We Collect
We collect several types of information, including:
Personal Identification Information: Name, email address, phone number, and other similar contact data.
Technical Information: IP address, browser type, operating system, and browsing habits through cookies and similar technologies.
Usage Data: Information about how you interact with our website, such as pages visited, time spent, and features used.
Transaction Information: We do not directly collect or store payment card information. Payment transactions are processed by third-party payment processors. We receive only a confirmation of successful payment completion and a transaction reference number for record-keeping purposes.
2. Mobile Messaging Terms and Consent
When you provide your mobile number to Yanis Development Group DBA Elite Back Office, you expressly consent to receive text messages, including messages sent using an automatic telephone dialing system. Message types may include:
- Account notifications and alerts
- Transaction confirmations
- Service updates and maintenance notifications
- Customer support communications
Mobile Messaging Details:- Message frequency varies based on your account activity and preferences- Message and data rates may apply as determined by your wireless carrier- Text STOP to unsubscribe from messages at any time- Text HELP for customer support information- Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and others- Your consent to receive messages is not a condition of purchase. Marketing messages will not exceed four (4) per month. Transactional message frequency depends on account activity.
Phone Number Protection:- We NEVER sell phone numbers to third parties- Numbers are only shared with authorized service providers for message delivery- Phone numbers are encrypted in our systems- Numbers are deleted upon account termination or opt-out request
Message Content and Delivery:- Message content is encrypted during transmission- Message logs may be retained for up to twelve (12) months from the date of each message for quality assurance and regulatory compliance purposes. This twelve (12) month retention period constitutes an express exception to the Company's general ninety (90) day post-termination data deletion policy. Upon expiration of the twelve (12) month retention period, message logs will be permanently deleted from the Company's systems unless retention is otherwise required by applicable law.
3. How We Use Your Information
We may use the information we collect for the following purposes:To provide and maintain our services.
To improve user experience and website functionality.
To process transactions and fulfill orders.
To communicate with you regarding updates, promotions, or other information relevant to your engagement with us.
To comply with legal obligations.
To deliver authorized text messages and communications based on your consent and preferences.
4. Information Sharing and Disclosure
The Company does not sell, rent, or share personal information with third parties for their own marketing or promotional purposes. No mobile information, including phone numbers and SMS consent data, will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with authorized subcontractors and service providers solely as necessary to deliver the Services, including message delivery and customer support functions. All other use cases exclude text messaging originator opt-in data and consent, which will not be shared with any third parties under any circumstances.
We may share your information with:- Service providers necessary for delivering our messaging services- Partners who assist in message delivery and verification- Law enforcement when required by law- Third parties only with your explicit consent
Legal Obligations: We may disclose your information when required by law in response to subpoenas, court orders, or legal processes.
5. Data Security
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.
Specific security measures for mobile messaging include:- Encryption of phone numbers and message content- Secure data storage systems- Regular security audits- Access controls and authentication- Employee security training- Incident response procedures
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities of our site.
7. Your Rights
All Users. Regardless of your location, you have the following general rights with respect to your personal information held by the Company:
The right to request access to the personal information we hold about you
The right to request correction of inaccurate or incomplete personal information
The right to withdraw consent to the collection or use of your personal information where consent is the legal basis for processing, subject to legal or contractual restrictions
The right to request deletion of your personal information, subject to the Company's legal obligations and legitimate business purposes for retention
To exercise any of the above rights, contact the Company at [email protected]. The Company will respond to all requests within thirty (30) days of receipt.
Specific to SMS and Mobile Messaging. In addition to the above, all users have the following rights with respect to mobile messaging:
The right to opt out of transactional SMS messages at any time by replying STOP
The right to opt out of marketing SMS messages at any time by replying STOP
The right to request deletion of your phone number from the Company's systems
The right to modify your messaging preferences at any time by contacting [email protected]
The right to request your messaging history by contacting [email protected]
Note that opting out of transactional SMS messages and marketing SMS messages are separate programs. Opting out of one does not automatically opt you out of the other.
California Residents. If you are a California resident, you have additional rights under the CCPA/CPRA as described in Section 9 of this Privacy Policy.
Canadian Residents. If you are a Canadian resident, you have additional rights under PIPEDA and applicable provincial privacy legislation as described in Section 8 of this Privacy Policy.
Exercising Your Rights. The Company will not discriminate against you for exercising any of your privacy rights. We will not deny you Services, charge different prices, or provide a different level of service as a result of any privacy rights request made in good faith.
8. Canadian Users — PIPEDA Compliance
The Company's collection, use, and disclosure of personal information from Canadian residents is conducted in accordance with the Personal Information Protection and Electronic Documents Act ("PIPEDA") and applicable provincial privacy legislation, including the Personal Information Protection Act ("PIPA") in Alberta and British Columbia.
Legal Basis for Collection. The Company collects personal information from Canadian residents only with their knowledge and consent, except where applicable law permits collection without consent. Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the individual.
Your Rights as a Canadian Resident. Canadian residents have the following rights with respect to their personal information held by the Company:
The right to access personal information held about you by the Company
The right to request correction of inaccurate or incomplete personal information
The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice
The right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
How to Exercise Your Rights. To exercise any of the above rights, please contact the Company's Privacy Officer at [email protected]. The Company will respond to all requests within thirty (30) days of receipt. If additional time is required, the Company will notify you within the initial thirty (30) day period and provide an estimated response date.
Cross-Border Data Transfers. Your personal information may be transferred to and processed in the United States, where privacy laws may differ from those in Canada. By using the Services, Canadian residents consent to the transfer of their personal information to the United States for processing in accordance with this Privacy Policy.
Complaints. If you are unsatisfied with the Company's response to your privacy request, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.
9. California Residents — CCPA/CPRA Privacy Rights
If you are a California resident, the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA") affords you specific rights regarding your personal information. This section describes those rights and how to exercise them.
Categories of Personal Information Collected. In the preceding twelve (12) months, the Company has collected the following categories of personal information:
Identifiers — name, email address, phone number, IP address
Commercial Information — transaction reference numbers, subscription records, service history
Internet or Network Activity — pages visited, time spent, features used, browser type, operating system
Communications Data — SMS message logs retained for up to twelve (12) months
Purposes for Collection. The Company collects the above categories of personal information for the following business purposes:
To provide, maintain, and improve the Services
To process transactions and maintain subscription records
To communicate with you regarding your account and the Services
To deliver authorized SMS communications based on your consent
To comply with applicable legal obligations
To detect and prevent fraud and security incidents
Your California Privacy Rights. As a California resident you have the following rights:
Right to Know — the right to request disclosure of the categories and specific pieces of personal information collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom information is shared
Right to Delete — the right to request deletion of personal information collected from you, subject to certain exceptions
Right to Correct — the right to request correction of inaccurate personal information
Right to Opt Out — the right to opt out of the sale or sharing of personal information. The Company does not sell or share personal information for monetary or other valuable consideration.
Right to Limit Use of Sensitive Personal Information — the right to limit the use and disclosure of sensitive personal information to purposes necessary to perform the Services
Right to Non-Discrimination — the Company shall not discriminate against you for exercising any of your CCPA/CPRA rights, including by denying Services, charging different prices, or providing a different level of service
How to Exercise Your Rights. To submit a verifiable consumer request, contact us at:
Email: [email protected] Phone: 561-300-3402
The Company will respond to verified requests within forty-five (45) days. If additional time is required, the Company will notify you within the initial forty-five (45) day period and may extend the response period by an additional forty-five (45) days where reasonably necessary.
Authorized Agent. You may designate an authorized agent to submit a request on your behalf. The Company may require written proof of the agent's authorization and may verify your identity directly before processing the request.
Shine the Light. California Civil Code Section 1798.83 permits California residents to request information regarding disclosure of personal information to third parties for direct marketing purposes. The Company does not disclose personal information to third parties for direct marketing purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make material changes affecting our mobile messaging services, we will notify you via:- Email notification- Text message (if opted in)- Website notice
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Governing Law.
This Privacy Policy is governed by the laws of the State of Florida, without giving effect to any conflict of law principles. Any disputes arising under this Privacy Policy shall be resolved in accordance with the dispute resolution provisions set forth in the Company's Terms of Use.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our mobile messaging services, please contact us at:
Email: [email protected] | Phone: 561-300-3402 or 561-300-3412 | Text: HELP to 561-300-3402 or 561-300-3412