AI Employee Features
Voice, SMS, Webchat, Reviews & More
Everything you need to optimize and automate your workflow
Access everything you need to optimize and simplify your workflow, all in one convenient platform.
Conversation Phone Calls
Live voice conversation with
all your inbound calls
Custom Working Hours
Choose the hours for your
AI employee to respond
Route Inbound Calls
Your AI employee can transfer
calls to any phone at any time
Gather Information
Collect lead's contact info,
email, interests, issues, etc.
Email Summary
Transcript of every call can
be emailed to the business
Workflow Activation
AI custom actions like sending
booking links or menu of services
Tone Customization
Choice of gender and
multiple different voices
Simple & Effective
Promoting
Your AI employee is custom
created to promote your business
CRM Platform
All your leads & customers in one place, with all the tools to manage them
Communication Center
All your conversations in one place,
for efficiency and ease of use
Hear A Personalized
AI Voice Demo
WHy use elite back office?
Speed to lead is everything
92% of customer interactions still happen over the phone. The first business to respond wins the sale. If you're missing calls, you are actively funding your competitors' growth.
Missed Calls = Lost Revenue
67% of customers hang up if they don’t receive immediate assistance when calling.
85% of missed calls never call back. That’s business slipping through your fingers.
More Conversations = Sales
60% of customers prefer speaking to a representative over leaving a voicemail.
Reviews = Trust + More Sales
93% of people read online reviews before making a purchase decision.
89% of consumers read a business's response to reviews when evaluating if they trust a business, especially when handling negative feedback.
Maximize phone
call engagement
67% of customers hang up if they don’t receive immediate assistance.
85% of missed calls never call back. That’s business slipping through your fingers.
92% of customer interactions happen over the phone. Can you afford to miss even one?
75% of consumers believe that calling isthe fastest way to get a response.
60% of customers prefer speaking to a representative over leaving a voicemail.
Immediately responding to Texts & Chats turn leads into customers
Maximizing phone call engagement means turning every
interaction into an opportunity for growth. By implementing
effective strategies, you can foster deeper connections with
your customers, improve response rates, and enhance overall communication.
Draw in new customers
through positive reviews
Positive reviews act as powerful endorsements that can
influence potential customers and boost your credibility. By
showcasing authentic feedback, you can build trust, enhance
your reputation, and stand out in a competitive market.
Double the speed of
lead generation
Speed up your lead generation efforts, ensuring you reach
potential customers more quickly and efficiently. By streamlining your process, you can maximize outreach, increase conversion rates, and stay ahead of the competition.
Create intelligent, data-
driven campaigns
Develop campaigns that are not only effective but also efficient, using intelligent strategies to reach the right audience at the right time. By leveraging data and advanced tools, you can create personalized experiences that drive higher engagement and deliver measurable success.
Instantly fill your calendar
Say goodbye to missed sales opportunities! Biz Dominance makes scheduling appointments feel magically easy so that you can close more deals!
AI powered CRM in the palm of your hands
Develop campaigns that are not only effective but also efficient, using intelligent strategies to reach the right audience at the right time. By leveraging data and advanced tools, you can create personalized experiences that drive higher engagement and deliver measurable success.
Frequently Asked Questions
Answers to some of our most common questions.
What is The Elite Back Office?
The Elite Back Office is an AI-powered system that helps businesses capture, respond to, and convert leads automatically—so you stop losing revenue from missed calls, slow follow-ups, and inefficient processes.
What are AI Employees?
AI Employees are advanced digital systems designed to autonomously perform tasks such as lead qualification, appointment scheduling, and customer service, thereby enhancing efficiency and customer engagement.
How do AI Voice and AI Chat Employees work?
AI Voice Employees interact with customers over the phone, understanding and responding to inquiries using natural language processing. AI Chat Employees engage with customers through text-based channels like SMS, web chat, and social media, providing instant support and information.
Who is this service for?
This is ideal for service-based businesses—like contractors, HVAC companies, real estate professionals, and local service providers—anyone who relies on inbound calls and leads to generate revenue.
Are AI Employees capable of handling industry-specific tasks?
Yes, AI Employees can be customized to understand and manage tasks specific to various industries, including healthcare, finance, retail, and more, ensuring they meet the unique needs of your business.
How does this actually make me money?
By making sure every call, text, and lead gets an immediate response, consistent follow-up, and proper tracking—so you convert more of the opportunities you’re already paying for.
What kind of results can I expect?
Most businesses see increased lead response speed, better conversion rates, and more booked appointments—often without increasing their marketing spend.
What makes you different from other services?
We combine real business experience with AI automation. This isn’t just software—it’s a system designed to actually increase revenue, not just organize contacts.
What are the benefits of using AI Employees for my business?
Implementing AI Employees ensures 24/7 availability, reduces missed calls, increases customer engagement, and allows your human staff to focus on more complex tasks, ultimately driving sales and enhancing customer satisfaction.
How do AI Employees integrate with my existing systems?
Our AI Employees are designed to seamlessly integrate with your current CRM, scheduling tools, and other business systems, ensuring a smooth implementation without disrupting your existing workflows.
Is customer data secure with AI Employees?
We prioritize data security and comply with industry-standard protocols to ensure that all customer information handled by our AI Employees is protected and confidential.
Can AI Employees handle multiple customer interactions simultaneously?
Yes, AI Employees are capable of managing numerous customer interactions at the same time, ensuring that all inquiries are addressed promptly without any wait time.
Do AI Employees sound natural, or do they sound robotic?
Our AI voices use advanced natural language processing and speech synthesis to sound as human-like as possible, ensuring a smooth and engaging customer experience.
Can I choose the gender of my AI Employee’s voice?
Yes! You can select either a male or female AI voice to match your business’s branding and customer preferences.
What voice options are available for AI Employees?
We offer a variety of voices, including different accents, tones, and styles, so you can choose one that best suits your business’s personality and target audience.
Can I have different AI voices for different customer interactions?
Yes! You can assign different AI voices for various tasks, such as one voice for customer support and another for sales inquiries, to create a more tailored experience.
How long does it take to set up?
Most systems can be set up and running within a few days, depending on your business needs.
How do I get started with AI Employees for my business?
To begin, you can explore our various plans starting at $297/month. For a personalized experience, consider scheduling a free demo to see how our AI Employees can be tailored to your specific business needs.
Let Elite Back Office work for your business 24/7
Plans Start at $297/month
Every feature above is included in our AI answering service plans starting at $297/month - simple, transparent pricing with no hidden fees. Not sure which plan fits your business? Contact us and book a free demo and one of our team members will walk you through it. Learn more about Elite Back Office's AI receptionist for small businesses.
